bo999 Terms & Conditions

Welcome to bo999, Bangladesh's trusted online sports betting and casino platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and bo999 ("we", "us", or "the Platform"). These Terms govern your access to and use of all services, features, and content available on bo999.

By registering an account, making a deposit, placing a wager, or otherwise using any part of the bo999 platform, you confirm that you have read, understood, and agree to these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the platform.

bo999 reserves the right to update or modify these Terms at any time. Continued use of the platform following any such modification constitutes your acceptance of the revised Terms. We encourage all players to review these Terms regularly.

1. Eligibility Requirements

To create and maintain an account on bo999, you must meet all of the following eligibility requirements at the time of registration and throughout your continued use of the platform:

• You must be at least 21 years of age. Players aged under 21 are strictly prohibited from registering or placing wagers on bo999.
• You must be a natural person (not a corporation, trust, or other legal entity) acting on your own behalf.
• You must reside in a jurisdiction where online sports betting and casino gaming is not explicitly prohibited under applicable law.
• You must not be listed on any self-exclusion register or have previously had a bo999 account terminated for breach of these Terms.
• You must provide accurate and truthful information during registration. Providing false information is grounds for immediate account closure and forfeiture of any funds.

bo999 reserves the right to verify eligibility at any point and to request supporting documentation. Failure to provide adequate verification may result in account suspension pending review.

2. Account Registration and Security

Each player is permitted to hold only one registered account on bo999. Creating multiple accounts — whether under the same identity or different identities — is a breach of these Terms and may result in the suspension of all associated accounts and forfeiture of any balances.

Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. bo999 will not be held liable for any loss or damage resulting from unauthorized access to your account. You must notify our support team immediately if you suspect unauthorized use of your account.

• Never share your login credentials with any third party, including family members or friends.
• bo999 will never ask for your password via email, SMS, or live chat.
• Use a strong, unique password and update it periodically for maximum security.
• Log out completely after each session, particularly when using shared or public devices.

KYC Verification

bo999 operates a Know Your Customer (KYC) process to verify player identities and comply with anti-money laundering standards. You may be required to submit a valid national ID, passport, or other government-issued identification document along with proof of address before processing withdrawal requests or if flagged during routine account review. Failure to complete KYC verification may result in temporary or permanent account restrictions.

3. Deposits and Withdrawals

All financial transactions on bo999 are conducted in Bangladeshi Taka (BDT). Players may use supported payment methods to fund their accounts and request withdrawals of winnings, subject to the conditions outlined below.

Deposits

bo999 supports BDT deposits via the following local payment channels. Minimum and maximum deposit limits apply and may vary by payment method:

• bKash — minimum deposit ৳200, available 24/7 across Bangladesh Standard Time (UTC+6).
• Nagad — minimum deposit ৳200, processed in real time with instant account credit.
• Rocket (Dutch-Bangla Bank) — minimum deposit ৳300, subject to Rocket's own processing times.

Withdrawals

Withdrawal requests are processed within 1–3 business days after successful KYC verification and security checks. The following conditions apply to all withdrawals:

• Minimum withdrawal amount is ৳500. There is no maximum per transaction, subject to daily withdrawal limits that may apply to specific payment methods.
• Withdrawals can only be made to the same payment method and account that was used to make the deposit, for fraud prevention purposes.
• Any bonus funds must fulfill applicable wagering requirements before withdrawal of associated winnings is permitted.

4. Bonuses and Promotional Offers

bo999 offers a range of bonuses and promotional incentives to eligible players, including welcome bonuses, reload bonuses, free spins, and special seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, and Eid. All bonuses are subject to the following standard conditions:

• Bonuses are credited to your account upon meeting any qualifying deposit or wager threshold specified in the individual promotion.
• Wagering requirements must be completed within the validity period stated for each bonus. Unused bonuses expire automatically after this period.
• bo999 reserves the right to cancel any bonus or promotion if it suspects abuse, collusion, or manipulation of bonus terms.
• Bonuses cannot be transferred, exchanged for cash, or combined with other offers unless explicitly stated.
• Only one welcome bonus is permitted per player, household, IP address, device, or payment method.

The specific rollover and wagering requirement multiplier for each promotion is stated on the relevant promotion page. In cases of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms shall prevail.

5. Prohibited Activities

The following activities are strictly prohibited on the bo999 platform and will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Using any software, robot, script, crawler, or automated tool to access or interact with the platform without express written consent from bo999.
• Engaging in any form of fraud, money laundering, or using funds derived from unlawful activities to place wagers.
• Colluding with other players or third parties to manipulate the outcome of any game or event.
• Registering multiple accounts or attempting to circumvent any previously applied account restriction or ban.
• Exploiting errors, glitches, or malfunctions in the platform's software or games to gain an unfair advantage. bo999 reserves the right to void any wagers placed during a verified malfunction.
• Engaging in abusive, threatening, or harassing behavior toward bo999 staff or other platform users, whether in live chat, email, or any other communication channel.

bo999 actively monitors all account activity to detect prohibited behavior. Where evidence of prohibited activity is identified, bo999 may withhold payouts, close accounts without notice, and refer the matter to relevant law enforcement or financial intelligence authorities.

6. Intellectual Property

All content on the bo999 platform — including but not limited to text, graphics, logos, game interfaces, software, audio, video, and the overall site design — is the exclusive intellectual property of bo999 or its licensed content providers. All rights are reserved under applicable intellectual property law.

You may not reproduce, distribute, publish, modify, create derivative works from, transmit, display, or otherwise exploit any bo999 content without prior written permission. Any unauthorized use may result in legal action. The bo999 brand name, logo, and all associated trademarks are the exclusive property of bo999 and may not be used without written consent.

7. Limitation of Liability

To the fullest extent permitted by applicable law, bo999 and its affiliates, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of profits, loss of data, or interruption of service.

bo999's total liability to you for any claim arising out of or related to these Terms or your use of the platform shall not exceed the total amount you have deposited into your bo999 account in the thirty (30) days immediately preceding the event giving rise to the claim. The following specific exclusions apply:

• Technical failures, server downtime, or interruption of platform availability caused by factors beyond bo999's reasonable control.
• Losses resulting from your failure to comply with these Terms, including losses arising from sharing your account credentials with third parties.
• Any changes in applicable laws or regulations that affect the legality of online gambling in your jurisdiction during the period of your platform use.

8. Privacy and Data Protection

bo999 is committed to protecting the privacy and personal data of all its players. We collect, process, and store personal information in accordance with our Privacy Policy, which forms an integral part of these Terms. By accepting these Terms, you also consent to the data practices described in our Privacy Policy.

We implement SSL encryption and industry-standard security protocols across all data transmissions on the platform. Your personal data will never be sold to third parties. For full details on how we collect, use, and safeguard your data, please review our Privacy Policy available at /privacy-policy.

9. Responsible Gaming

bo999 is committed to promoting responsible gaming practices and providing a safe, enjoyable environment for all players. We encourage all players to set personal limits on time and money spent on the platform and to treat gambling as a form of entertainment rather than a source of income. The following tools and policies support responsible gaming on bo999:

• Deposit limits: Players may request daily, weekly, or monthly deposit caps by contacting our support team at [email protected]. Limit reductions take effect immediately; limit increases require a 7-day cooling-off period.
• Self-exclusion: Players who feel gambling is becoming a problem may request temporary (30, 90, or 180-day) or permanent self-exclusion. During a self-exclusion period, the player's account will be suspended and no deposits or wagers will be accepted.
• Reality checks: Players may configure session reminders that notify them of time spent on the platform to encourage mindful play sessions.

If you or someone you know may have a gambling problem, please contact our support team immediately at [email protected]. For further assistance, seek guidance from recognized problem gambling support organizations. bo999 does not provide gambling services to individuals who have self-excluded or are known to be experiencing gambling-related harm.

10. Amendments and Termination

bo999 reserves the right to amend, update, or replace any part of these Terms at any time and without prior notice to individual players. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the platform after any amendment constitutes your binding acceptance of the revised Terms.

bo999 reserves the right to suspend or permanently terminate any player account at its discretion, including where: (a) a player has breached these Terms; (b) bo999 is required to do so by applicable law or regulatory instruction; (c) a player has engaged in fraudulent, abusive, or prohibited behavior; or (d) continued operation of the account poses a risk to the platform or other players.

Upon termination, any funds remaining in a verified, compliant account (not subject to forfeiture under these Terms) will be returned to the player via their registered payment method within a reasonable processing period, subject to completion of any outstanding KYC requirements.

11. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with general principles of international online gaming law and the internal policies of bo999. bo999 does not make any specific claim of regulatory approval from any particular governmental body.

In the event of a dispute between a player and bo999, the player is encouraged to first contact our support team at [email protected] to seek an informal resolution. bo999 will make reasonable efforts to resolve disputes promptly and fairly. If an informal resolution is not achieved, bo999's internal dispute resolution process will apply, and its determination shall be final and binding.

12. Contact Us

If you have any questions, concerns, or requests relating to these Terms & Conditions, please reach out to the bo999 support team. Our customer support is available 24/7 in English, operating on Bangladesh Standard Time (UTC+6).

Email: [email protected]